Shipping policy

Shipping Policy

We work hard to make sure your order arrives quickly and safely. All orders are processed within 1 to 2 business days. You will receive a confirmation email once your order has been dispatched.

Delivery Times

• UK Standard Delivery: Typically 2 to 4 business days
• UK Express Delivery (if selected): Typically 1 to 2 business days

Please note that delivery times are estimates and can vary during busy periods or due to carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your chosen delivery method. From time to time we may offer free or discounted shipping promotions which will show automatically in your basket.

Delivery Address Information

Please make sure your delivery details are accurate when placing your order. We cannot replace or refund orders that cannot be delivered due to an incorrect or incomplete address provided at checkout.

Lost or Delayed Orders

If your order has not arrived within the expected delivery window, please contact us at hello@optimalfunction.co.uk
. We will work with the courier to locate your parcel and keep you updated throughout the process.

International Shipping

At this time we ship within the United Kingdom only. International delivery may be introduced in the future. Thank you for your patience.

Contact

If you have any delivery questions or need support with your order, you can reach our team at hello@optimalfunction.co.uk
.